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FAQ

Which kind of payment do you accept?

We accept T/T, Paypal, or Western Union.

Is it ok to print our own logo on it?

Yes, please inform us of the logo you want to print in advance.

How do you ship the goods and how long does it take?

We usually ship by DHL, TNT, UPS, or FedEx.  It will need 3-5 days to arrive. Shipping by airline or sea is also an alternative.

What’s the lead time?

Sample: 1-3 working days; mass order: 7-12 working days (all depend on the order quantity).

Do you have any MOQ limit for led light?

Depend on your demand.

Can I have sample(s) to test?

Yes, we are glad to provide samples to test and check quality. Mixed samples are acceptable.

Are you an manufacturer or trading company?

We are a professional led module/led neon light manufacturer located in Shenzhen, China.

Can you make an installation guide for your led product according to our engineering requirements?

Yes, you just need to provide your requirements and installation drawings, and we can give you installation suggestions.

Can you give us a recommendation about your led product?

Yes, you just need to provide a detailed description of your project, and we can recommend you the right products according to your needs.

What is the warranty?

5 years.

What is the shipping time?

Normally 5-7 days by International delivery.

What is the MOQ?

There is no minimum limit, depending on your real needs, you can test a small number of samples to decide whether to purchase.

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